Protect your family and simplify your life with the all-in-one ecosystem for security, video monitoring, and smart automation. Stay in control of what matters most, no matter where you are.
Publisher
Category
LifestyleDownloads
1M+User Rating
Total Ratings
28K+Locales
18Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Receive instant push notifications for unexpected activity and view live HD video to know exactly what’s happening at your front door or inside.
Simplify your life with smart rules—automatically lock up when you leave, dim the lights from your bed, or greet guests through your doorbell.
Lower your utility bills and improve comfort by managing your smart thermostat and lighting schedules directly from your smartphone or watch.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, with numerous users reporting critical issues such as the app failing to load, getting stuck on spinning screens, or not opening at all. Widespread connectivity problems affect cameras and doorbell systems, leading to slow loading times and non-functional audio. A significant concern is the app's incompatibility and freezing issues on iOS 26, which hinders core functionalities like managing emergency contacts. Users also express frustration over poor customer service, persistent login difficulties, the absence of essential features like bulk video deletion, and while some acknowledge ease of use and general system reliability, these positive points are overshadowed by major performance and access issues.
Common Themes
Everything you need to know about SmartHome.
Description
Latest Version
5.7.1
Size
358.3 MB
First Released
Mar 8, 2017
Everything you need to know about SmartHome
The TELUS SmartHome app is an all-in-one security, safety, and smart home solution. It allows users to protect, automate, and monitor their home in real-time from any mobile device, from anywhere globally.
The TELUS SmartHome app requires a compatible system, internet access, and a TELUS SmartHome Security service plan. Features and usage vary based on the chosen solution, equipment, and service plan.
Yes, the TELUS SmartHome app provides interactive video monitoring. Users can view their property from installed video cameras, watch live, and access recorded video clips from their security cameras.
Yes, the TELUS SmartHome app allows users to pre-program or turn lights on or off remotely. It also provides a slider to dim lights, as seen in the app interface.
The TELUS SmartHome app allows users to arm their security system from anywhere. Options include "ARM (STAY)" and "ARM (AWAY)", with additional settings for silent arming or no entry delay.
The TELUS SmartHome app sends real-time emails, text messages, and push notifications for unexpected activity and events. This includes alerts for open doors, light changes, camera triggers, and cabinet access.
Yes, the TELUS SmartHome app allows users to control smart locks. You can view the status (locked/unlocked) and remotely lock or unlock your front door or other compatible smart locks.
Yes, the TELUS SmartHome app includes sections for "Manage Devices" and "Add Device" under the Account menu. This enables users to control and integrate their smart home devices.
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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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