SYNLAB

SYNLAB

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Logo of SYNLAB

SYNLAB: Your All-in-One Digital Healthcare Hub

Take control of your health with ease. Book specialist visits, manage family appointments, and access your medical reports instantly—all from the palm of your hand.

Publisher

SYNLAB ITALIA SRL

Category

Medical

Downloads

316K+

User Rating

2.0/5

Total Ratings

100

Locales

2

Your Health Journey, Visualized

Discover the interface used by 316K+ users.

Home screen of the Synlab app with buttons for new reservation and login

Home screen of the Synlab app with buttons for new reservation and login

SYNLAB app interface showing options to book medical examinations blood tests or COVID tests

SYNLAB app interface showing options to book medical examinations blood tests or COVID tests

SYNLAB app screen showing a list of medical specialties to book appointments

SYNLAB app screen showing a list of medical specialties to book appointments

A screenshot of the SYNLAB mobile app showing the booking process for a medical exam.

A screenshot of the SYNLAB mobile app showing the booking process for a medical exam.

Your Entire Health Journey, Simplified

The tools that make this app stand out, trusted by 316K+ users.

🗓️

Smart Scheduling

Book, reschedule, or cancel specialist visits and lab tests in seconds without ever picking up the phone.

📱

Digital Results History

Access your medical reports and diagnostic images the moment they are ready. Track your health trends over time.

💳

Secure Online Payments

Skip the waiting room lines. Pay for your services securely within the app and keep all your medical receipts in one place.

Review Analysis

Insights from user reviews.

Sentiment Score

16%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users, reflected in a low global sentiment score. While a few users appreciate recent updates that introduced a new graphical interface, improved user experience, and enabled easier viewing and downloading of reports and invoices, the app is plagued by critical functional issues. Users frequently report problems with booking exams, a lack of regional support (especially for Lombardy), and persistent login difficulties including non-functional OTPs and biometric recognition on iOS 26. Many also experience app instability, crashes, and inability to print or share results, making the app largely unusable for its intended purpose.

Common Themes

Refertistica(4)
Aggiornamenti App(3)
Interfaccia Utente(2)
Gestione Fatture(2)
Accesso e Login(1)
Stabilità(1)
Funzionalità Generali(1)

About the app

Everything you need to know about SYNLAB.

Description

With a single APP you can book medical analysis, specialist visits, manage your appointments in the SYNLAB Centers, as well as view the history of medical reports in digital format and access many other features. Thanks to the SYNLAB APP you will be able to: - book medical tests, specialist examinations and in-depth diagnostics at the SYNLAB center nearest to you - view, move or cancel appointments - make payment for services online - view reports of medical tests and diagnostic imaging exams - stay up-to-date on the latest SYNLAB news

Latest Version

2.15.1

Size

57.0 MB

First Released

Jun 15, 2021

Your Health Management, Simplified and Secure

Join 316,000+ users who skip the wait. Book appointments, view digital reports, and manage your entire medical journey from one powerful app.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about SYNLAB

What can users do with the SYNLAB app?

The SYNLAB app allows users to book medical analysis, specialist visits, manage appointments, view medical reports digitally, and make online payments for services.

Can I book medical appointments using the SYNLAB app?

Yes, users can book medical tests, specialist examinations, and in-depth diagnostics at SYNLAB centers directly through the SYNLAB app.

How do I manage my existing appointments in the SYNLAB app?

The SYNLAB app allows users to view, move, or cancel their existing appointments efficiently.

Does the SYNLAB app provide access to medical reports?

Yes, the SYNLAB app enables users to view reports of medical tests and diagnostic imaging exams in digital format.

Can I pay for SYNLAB services online through the app?

Yes, the SYNLAB app offers the functionality to make online payments for services booked through the platform.

What types of tests can be booked on the SYNLAB app?

Users can book medical examinations, blood tests, and COVID tests directly through the SYNLAB app.

How do I make a new reservation in the SYNLAB app?

To make a new reservation in the SYNLAB app, navigate to the welcome screen and tap the "New reservation" button. Then select the type of service.

Does the SYNLAB app allow selection of specific medical services?

Yes, the SYNLAB app allows users to select specific medical services like Cardiology, Endocrinology, or Gastroenterology from a comprehensive list.

Can users choose a specific location or doctor for their medical exam in the SYNLAB app?

Yes, during the booking process, the SYNLAB app provides options to "Select location" and "Select doctor" for the medical exam.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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