Publisher
Category
BusinessDownloads
9M+User Rating
Total Ratings
6K+Locales
2Discover the interface used by 9M+ users.
The tools that make this app stand out, trusted by 9M+ users.
Process new orders, pre-orders, and claims in seconds from a single interface, ensuring your customers always receive top-tier service.
Leverage a powerful data center and personalized suggestions to optimize your inventory, pricing, and marketing strategies for maximum profit.
Run your entire store from your pocket—adjust stock, update decorations, and manage financial billing without ever needing a desktop.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback from merchants, primarily citing severe performance and stability issues such as frequent lagging, freezing, and crashing, particularly on iOS devices, including version 18.7.1, often worsening after updates. Users are highly critical of the platform's financial practices, including excessively high commissions (up to 40%), unfair deductions, and forced participation in unprofitable promotional activities. Furthermore, merchants express deep frustration with ineffective customer service, unfair refund policies that often penalize them for customer or rider errors, a lack of control over their own store settings, and an unreliable notification system with uncontrollable audio.
Common Themes
Everything you need to know about 淘宝闪购商家版.
Description
Latest Version
13.12.0
Size
224.7 MB
First Released
Jun 7, 2014
Everything you need to know about 淘宝闪购商家版
The 淘宝闪购商家版 app, formerly Ele.me Merchant Edition, helps catering merchants establish online stores. It provides comprehensive services including online store setup, order management, delivery solutions, marketing tools, and data analytics to efficiently run takeout restaurants on the Taobao Flash Purchase platform.
The 淘宝闪购商家版 app aggregates all new, historical, claims, and pre-orders on one page. This allows merchants to easily accept orders and efficiently process various order-related tasks, ensuring streamlined management of their Taobao Flash Purchase operations.
Yes, the 淘宝闪购商家版 app includes a "Messages" section. This feature displays customer chats and platform notifications, enabling merchants to view important alerts and promptly manage customer communications for better service and timely contact.
The 淘宝闪购商家版 app offers merchants robust management tools. These include comprehensive product management, customer review handling, store decoration options, a data center for insights, and flexible activity configuration, all designed to enhance store operations.
Yes, the 淘宝闪购商家版 app features an "Operations" section that delivers personalized business suggestions. These recommendations aim to increase store revenue by analyzing the merchant's performance and market conditions, helping advance their store operations effectively.
Store settings, printer configurations, and business hour adjustments are found in the "My" section of the 淘宝闪购商家版 app. This section also integrates a "Wallet" function for managing bills and food safety insurance-related features.
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