Tawasul.

Tawasul.

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Logo of Tawasul.

Tawasul. Your Direct Link to Bahrain's Government

Submit suggestions and complaints to any government entity in the Kingdom of Bahrain instantly. Experience a transparent and accountable way to make your voice heard with dedicated teams ensuring every case is resolved within a set timeframe.

Download on App Store
Government & Public Services ›

Publisher

eGovernment Authority Bahrain

Category

Utilities

Downloads

93K+

User Rating

4.2/5

Total Ratings

1K+

Locales

1

Transparency in Action

Discover the interface used by 93K+ users.

Tawasul app splash screen with logo and tagline in English and Arabic

Tawasul app splash screen with logo and tagline in English and Arabic

Tawasul app welcome screen with options to create a profile or login with eKey

Tawasul app welcome screen with options to create a profile or login with eKey

Tawasul app dashboard with options to submit a case, fix2go, track a case, send suggestions, and view the government contact directory.

Tawasul app dashboard with options to submit a case, fix2go, track a case, send suggestions, and view the government contact directory.

Interface of Tawasul app to submit a government case showing service categories like electricity roads and public parks

Interface of Tawasul app to submit a government case showing service categories like electricity roads and public parks

Tawasul app screen for submitting a government enquiry or complaint with attachment options

Tawasul app screen for submitting a government enquiry or complaint with attachment options

Mobile interface of the Tawasul app showing a form to submit thanks and appreciation to Bahrain government entities.

Mobile interface of the Tawasul app showing a form to submit thanks and appreciation to Bahrain government entities.

FAQ screen in the Tawasul app listing various Bahraini government ministries for user support

FAQ screen in the Tawasul app listing various Bahraini government ministries for user support

About page of the Tawasul app describing the Bahrain National Suggestion and Complaint system.

About page of the Tawasul app describing the Bahrain National Suggestion and Complaint system.

Your Direct Connection to Government Excellence

The tools that make this app stand out, trusted by 93K+ users.

🌍

Remote Resolution Anywhere

Skip the international calls and embassy visits. Manage your administrative affairs and civic interests in Bahrain 24/7, regardless of your time zone.

⏱️

Guaranteed Transparency

Every submission is assigned to a dedicated team and tracked against pre-set performance indicators, ensuring you receive a response within a clear timeframe.

📸

Rich Multimedia Reporting

Enhance your feedback by attaching photos or using location services to provide precise context, making it easier for government entities to take immediate action.

About the app

Everything you need to know about Tawasul..

Description

Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.

Latest Version

4.22.0

Size

36.9 MB

First Released

Apr 18, 2014

Shape the Future of Bahrain's Services, Wherever You Are

Join thousands of citizens and residents using the Tawasul app to submit feedback, track responses via real-time KPIs, and stay connected to the Kingdom's digital evolution directly from your mobile device.

Download on App Store
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