Air Selangor 2.0

Air Selangor 2.0

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Logo of Air Selangor 2.0

Air Selangor 2.0: Smart Water Management for Your Modern Lifestyle

Take full control of your water accounts with seamless bill payments, real-time disruption alerts, and precision usage tracking. Experience the convenience of managing your home utilities anytime, anywhere, with JOY—your 24/7 virtual assistant.

Publisher

Pengurusan Air Selangor Sdn Bhd

Category

Business

Downloads

912K+

User Rating

2.4/5

Total Ratings

1K+

Locales

1

Your Water, Visualized

Discover the interface used by 912K+ users.

Air Selangor 2.0 app interface showing water account management and billing details

Air Selangor 2.0 app interface showing water account management and billing details

Air Selangor app interface displaying real time water service alerts and maintenance updates on a map

Air Selangor app interface displaying real time water service alerts and maintenance updates on a map

Air Selangor 2.0 app interface displaying bill payment details and amount due

Air Selangor 2.0 app interface displaying bill payment details and amount due

Air Selangor 2.0 app screen displaying a list of bills issued and payments made for water utility services

Air Selangor 2.0 app screen displaying a list of bills issued and payments made for water utility services

Air Selangor 2.0 app screen showing water consumption trend chart and bill payment options

Air Selangor 2.0 app screen showing water consumption trend chart and bill payment options

Air Selangor 2.0 app interface showing the JOY virtual assistant chatbot for instant customer support and assistance

Air Selangor 2.0 app interface showing the JOY virtual assistant chatbot for instant customer support and assistance

Smart Water Management in the Palm of Your Hand

The tools that make this app stand out, trusted by 912K+ users.

📊

Visual Usage Insights

Monitor your water consumption patterns with detailed data visualizations to help you optimize household usage and save on monthly costs.

🔔

Proactive Service Alerts

Stay informed with localized push notifications regarding service maintenance or disruptions, allowing you to plan your day without surprises.

💳

Frictionless Bill Payments

Manage multiple property accounts and settle your bills securely in seconds using credit cards, e-wallets, or Apple Pay.

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

The new version of the app (2.0) has been met with overwhelmingly negative feedback, contrasting sharply with the previously well-regarded older version. Users are deeply frustrated by pervasive registration and login difficulties, including issues with NRIC verification, "use another ID" errors, and failed password resets or OTP delivery. A major complaint is the lack of proper data migration from the old app, forcing users to re-enter all details or losing access to their accounts. Many users report poor app performance, such as slow loading times and frequent crashes, which severely hinders their ability to pay bills and manage their accounts.

Common Themes

Registration & Login Issues(35)
Data Migration Failures(10)
Forced Updates & Inferior New Version(9)
Bill Payment Obstacles(8)
App Performance & Stability(6)
Security & Account Data Inaccuracy(5)

About the app

Everything you need to know about Air Selangor 2.0.

Description

Introducing the all-new Air Selangor app - designed to bring Joy in Every Drop. Explore the latest features, from managing your water account, timely water info alert in your area, water consumption tracking to seamless bill payment and more! List of features • Water account management: Seamlessly handle all your water accounts in one place. Update billing details, check account status and more. • Bill viewing and usage tracking: View all your bills, track usage patterns, and plan your water consumption with ease, anytime, anywhere. • Versatile payment options: Enjoy the convenience of multiple payment methods, including credit cards, e-wallets and more. • Timely alerts: Stay ahead with the latest updates on any water disruptions in your area. • Direct access to services: Apply for online services and conveniently track your application progress through our integrated app and web inbox. • Interactive chat support: Meet JOY, your virtual assistant, available to address any enquiries about your water account or services, ensuring prompt and efficient assistance whenever and wherever you need.

Latest Version

1.0.15

Size

196.5 MB

First Released

Jan 1, 2025

Ready to Simplify Your Water Management?

Join over 900,000 households and bring efficiency to your daily life with real-time alerts, seamless payments, and 24/7 smart support at your fingertips.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about Air Selangor 2.0

How can I manage my water accounts using the Air Selangor 2.0 app?

The Air Selangor 2.0 app allows users to seamlessly handle multiple water accounts in one place. You can update billing details, check account statuses, and view due dates directly within the app.

Does the Air Selangor 2.0 app allow for bill payments?

Yes, the Air Selangor 2.0 app enables seamless bill payments. Users can pay their bills using versatile payment options, including credit cards and e-wallets, directly through the application.

Does the Air Selangor 2.0 app provide alerts for water disruptions?

Yes, the Air Selangor 2.0 app provides timely alerts. Users stay informed about the latest updates on any water disruptions or supply improvement works occurring in their area.

Can I track my water consumption with the Air Selangor 2.0 app?

Yes, the Air Selangor 2.0 app allows users to view all their bills and track usage patterns. This feature helps in planning water consumption easily, anytime and anywhere.

Does the Air Selangor 2.0 app offer customer support?

Yes, the Air Selangor 2.0 app provides interactive chat support. Users can communicate with JOY, the virtual assistant, for prompt and efficient assistance regarding water accounts or services.

Can I apply for online services through the Air Selangor 2.0 app?

Yes, the Air Selangor 2.0 app offers direct access to online services. Users can apply for services and conveniently track their application progress through the integrated app and web inbox.

How can I view my past bills and payment history in the Air Selangor 2.0 app?

The Air Selangor 2.0 app allows users to view their bill and payment history. The app provides sections for bills, payments, and notices, enabling comprehensive review of past transactions.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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