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CFE Contigo

Utility management, once a chore, becomes effortless. This app puts CFE power, payments, and control directly in users' hands.

Utilities & Government Services ›

Key Figures

Downloads

7.5M+

User Rating

1.7/5

Total Ratings

41.0K

Publisher

CFE Suministrador de Servicios Basicos

Evaluating core functionalities for Mexican electricity consumers.

Key Features Analysis: CFE Contigo App

Online Bill Payment

The app allows users to conveniently pay their electricity bills using credit and debit cards, streamlining the payment process.

Outage & Service Reporting

This tool features the ability for users to report electricity supply failures directly, facilitating quicker resolution and service restoration.

Balance & Bill Access

It provides users with instant access to their current balance and the option to download their latest electricity bill for easy record-keeping.

Payment Reminders

The app delivers push notifications to remind users about upcoming payment due dates, helping to avoid late fees and ensure timely payments.

Recurring Payment Setup

This tool features the ability to set up recurring charges, automating bill payments for increased convenience and peace of mind.

Consumption Calculation

The app provides a simulated consumption calculator, enabling users to estimate future electricity usage and manage their budget proactively.

Electronic Billing

It allows users to activate paperless electronic billing, contributing to environmental sustainability and providing digital documentation.

Service Center Locator

This tool helps users locate the 10 nearest customer service centers, offering in-person assistance for specific inquiries or issues.

FAQ

Frequently Asked Questions

Everything you need to know about CFE Contigo

Can I check my balance and download receipts using CFE Contigo?

Yes, the CFE Contigo app allows users to check their current balance and download their latest electricity receipts directly within the application.

What payment methods does the CFE Contigo app accept?

The CFE Contigo app facilitates service payments using credit and debit bank cards, allows requests for recurring charges, and enables payment with BBVA points.

How can I report a power outage or failure with CFE Contigo?

Users can report power supply failures directly through the CFE Contigo app. The app provides a dedicated section for initiating these reports.

Does the CFE Contigo app help locate customer service centers?

Yes, the CFE Contigo app can locate the 10 nearest customer service centers. Users must activate their device's location to utilize this feature.

Can I activate paperless billing in the CFE Contigo app?

Yes, the CFE Contigo app allows users to activate their electronic receipt, also known as paperless billing, for their service.

Does CFE Contigo allow users to simulate future electricity consumption?

Yes, the CFE Contigo app includes a feature to calculate and simulate future electricity consumption, providing estimated usage information to users.

Does the CFE Contigo app provide payment reminders?

Yes, the CFE Contigo app sends payment reminders. Users must activate push messages within the application to receive these notifications.

What are the main features of the CFE Contigo app?

The CFE Contigo app offers payment facilitation, balance and receipt viewing, customer service center location, power failure reporting, electronic receipt activation, consumption simulation, and payment reminders.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

La APP CFEcontigo está diseñada para: facilitar el pago de tus servicios mediante tarjetas bancarias de crédito y débito; solicitar cargo recurrente para pagar tu servicio; pagar con puntos BBVA; consultar tu saldo y descargar tu último recibo; ubicar los 10 Centros de Atención a Clientes más cercanos; reportar fallas de suministro de energía en tu servicio; activar tu recibo electrónico (paperless); calcular tus consumos posteriores de forma simulada y recordatorios de pago. Para obtener la dirección precisa de los Centros de Atención a Clientes más cercanos debes activar tu ubicación y para recibir los recordatorios de pago tendrás que activar los mensajes push de la aplicación.