ConnectWise Control

ConnectWise Control

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ConnectWise Control: Secure Remote Desktop & IT Support on the Go

Empower your IT team to resolve critical issues, manage servers, and support clients from anywhere with the most powerful remote access app for iPhone and iPad.

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Publisher

ConnectWise, Inc

Category

Business

Downloads

586K+

User Rating

1.8/5

Total Ratings

800

Locales

-

Desktop Power, Mobile Agility

Discover the interface used by 586K+ users.

ConnectWise Control app displaying a list of remote machines and technical device details

ConnectWise Control app displaying a list of remote machines and technical device details

Mobile interface of ConnectWise Control showing remote machine management and technical support chat

Mobile interface of ConnectWise Control showing remote machine management and technical support chat

ConnectWise Control mobile app interface showing a remote Windows desktop session on an iPhone

ConnectWise Control mobile app interface showing a remote Windows desktop session on an iPhone

A desktop interface displaying a remote iPhone screen using ConnectWise Control for mobile support

A desktop interface displaying a remote iPhone screen using ConnectWise Control for mobile support

Your Mobile IT Command Center

The tools that make this app stand out, trusted by 586K+ users.

🖥️

Seamless Remote Control

Gain high-performance access to Windows, Mac, and Linux machines with fluid screen sharing optimized for iOS devices.

🛠️

Full Admin Toolkit

Send terminal commands, transfer critical files, and use session chat to fix problems as if you were physically on-site.

🛰️

Unattended Access

Monitor and manage remote servers or join on-demand support sessions to maintain 24/7 uptime for your entire infrastructure.

Review Analysis

Insights from user reviews.

Sentiment Score

3%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, with the vast majority of users reporting it is exploited by scammers to gain unauthorized remote access to their devices. Numerous individuals recount being defrauded, experiencing significant financial loss, and having their personal data stolen after being tricked into downloading the app by scammers impersonating entities like PayPal, Amazon, or StubHub. Users strongly advise against installing the application if prompted by untrusted sources due to its pervasive misuse as a tool for financial fraud and data theft. While one review praises its legitimate function as a 'Best support application', this positive sentiment is largely overshadowed by widespread warnings.

Common Themes

Scam reports(49)
Warnings against installation(25)
Remote control exploitation(15)
Financial and data theft(15)
Impersonation tactics(7)
Support application functionality(1)

About the app

Everything you need to know about ConnectWise Control.

Description

The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. With this app you can: -Host and join remote support and unattended access sessions in your existing ConnectWise Control instance -Remotely control computers and workstations -Send commands to remote devices, chat with end users, and more -Broadcast an iPhone or iPad screen to other devices (iOS 11+) -Support friends or clients on the go -Transfer files And more! If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial. We want to hear your feedback! Facebook: facebook.com/ConnectWiseControl Feature Requests: http://control.product.connectwise.com User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control Requires ConnectWise Control version 6.0 or later.

Latest Version

2019.5.26289.0

Size

28.6 MB

First Released

Mar 25, 2011

Take Command of Your Infrastructure from Anywhere

Join 586K+ IT professionals who don't let a desk define their responsiveness. Get the official mobile app for secure, high-speed remote support and unattended access on the go.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ConnectWise Control

What is the ConnectWise Control app?

The official ConnectWise Control app enables instant connection and remote control of devices, bringing remote support and access capabilities to iPhone or iPad users.

What devices can I remotely control with ConnectWise Control?

ConnectWise Control provides secure remote access and control for Windows, Mac, Linux, and mobile devices directly from an iPhone or iPad.

Does ConnectWise Control allow file transfers?

Yes, the ConnectWise Control app supports file transfer, allowing users to move files between connected devices during remote sessions.

Can I chat with end users using ConnectWise Control?

Yes, ConnectWise Control allows you to chat with end users from within the app during remote sessions, enhancing communication for support.

Can ConnectWise Control broadcast an iPhone or iPad screen?

Yes, the ConnectWise Control app can broadcast an iPhone or iPad screen to other devices, supporting iOS 11 and later versions.

What version of ConnectWise Control is required for the app?

The ConnectWise Control app requires an existing ConnectWise Control instance running version 6.0 or later to function.

Do I need an existing ConnectWise Control account to use the app?

Yes, an existing ConnectWise Control instance or account is necessary to host and join remote sessions via the app. A trial is available.

Can I view device information using ConnectWise Control?

Yes, the ConnectWise Control app allows users to view comprehensive machine information for connected devices, including operating system and processor details.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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