nextbike

nextbike

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Logo of nextbike

nextbike: Your Universal Key to European City Travel

Ditch the crowded bus and explore 300+ locations like a local. With 24/7 access and easy scan-to-ride technology, your next urban adventure is just a tap away.

Publisher

nextbike GmbH

Category

Travel

Downloads

4M+

User Rating

4.2/5

Total Ratings

30K+

Locales

25

See It in Action

Discover the interface used by 4M+ users.

A smiling young woman with sunglasses standing with a nextbike bicycle

A smiling young woman with sunglasses standing with a nextbike bicycle

Nextbike app interface showing a map with available bikes and an active ride dashboard with a timer.

Nextbike app interface showing a map with available bikes and an active ride dashboard with a timer.

Graphic illustration showing how to scan a QR code on a nextbike to unlock and start a ride

Graphic illustration showing how to scan a QR code on a nextbike to unlock and start a ride

A nextbike rental bicycle and map showing how to return a bike in a station or flex zone

A nextbike rental bicycle and map showing how to return a bike in a station or flex zone

Nextbike app interface showing a completed ride summary with duration and cost

Nextbike app interface showing a completed ride summary with duration and cost

Interface of the nextbike app wallet showing account balance, free minutes, and active subscription passes.

Interface of the nextbike app wallet showing account balance, free minutes, and active subscription passes.

Nextbike app screen showing a summary of past rentals and trip history with associated costs

Nextbike app screen showing a summary of past rentals and trip history with associated costs

Explore Europe Like a Local

The tools that make this app stand out, trusted by 4M+ users.

🗺️

One App, 300+ Cities

Avoid the hassle of multiple downloads. Use your nextbike account across Europe’s major hubs, from Berlin to Vienna.

🤳

Seamless QR Unlocking

Skip the ticket machines. Scan the QR code on any bike to start your ride instantly and get moving in seconds.

🚲

Total Flexibility

Rent a bike 24/7 and return it at an official station or within a Flexzone. It’s urban exploration on your own terms.

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

The app receives overwhelmingly negative feedback, primarily due to persistent issues with its functionality and unhelpful customer support. Users frequently report problems with incorrect charges for phantom rides or improper parking, bikes not unlocking or returning correctly, and an unreliable GPS that often leads to additional fees. Many express frustration with a registration process that often fails, especially for non-European phone numbers, and describe customer service as unresponsive or non-existent, leading to financial disputes that go unresolved. Despite some users finding the app practical or convenient for bike rental, these widespread technical and service failures severely undermine its usability and user satisfaction.

Common Themes

Customer Support(18)
Billing & Fees(17)
App Functionality(16)
Registration & Login(9)
GPS & Parking Zones(6)
Bike Condition(6)
Usability(4)

About the app

Everything you need to know about nextbike.

Description

Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps. To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service. With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.

Latest Version

v5.2.13

Size

127.9 MB

First Released

Mar 9, 2012

Ready to Explore Europe on Two Wheels?

Join 4 million riders and unlock over 300 cities with just one app. Download nextbike today and start your journey like a local.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about nextbike

What is nextbike?

nextbike is a bike-sharing app enabling users to locate, hire, and return bikes efficiently. It provides on-demand bicycle access across numerous European cities, simplifying urban travel.

How do I rent a bike using the nextbike app?

To rent a nextbike, open the app, select an available bike, and then scan its QR code or manually enter the bike number. This initiates your ride quickly.

Where can I return my nextbike?

You can return your nextbike at designated stations or within the Flexzone. The nextbike app's map function assists in finding convenient and correct return locations.

Does nextbike operate outside my immediate city?

Yes, nextbike operates in over 300 locations across Europe. Users can check the nextbike app's map function or the official website for city availability.

Can I manage my payments and subscriptions in the nextbike app?

Yes, the nextbike app provides a "Wallet" section where users manage payment methods, subscriptions, and apply vouchers. It offers full control over billing.

How do I find available nextbikes near me?

The nextbike app includes a map function that displays the locations of all available bikes. This allows you to easily find and locate a nextbike nearby.

Can I view my past rides and rental history on nextbike?

Yes, the nextbike app allows you to easily view all past rentals and keep track of your trips in a dedicated section. This provides a clear overview of your activity.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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