This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
消费保
官方平台支持，助您一键维权、远离消费陷阱，更有专业家电清洗与大牌正品商城，全方位守护您的品质生活。
Downloads
232K+User Rating
Total Ratings
4K+Publisher
Category
LifestyleLocales
1Latest Version
9.6.80Size
134.7 MBFirst Released
Nov 17, 2015Your Ultimate Consumer Safety Net
Navigate the complex world of cross-border shopping and home services with the authority of China's leading consumer protection platform.
One-Click Dispute Resolution
Easily file complaints and resolve conflicts with sellers through our official channels, ensuring your consumer rights are protected no matter where you shop.
Smart Scam Prevention
Stay informed with real-time alerts on marketing traps and brand reputation reports to avoid pitfalls before you spend a single cent.
Frequently Asked Questions
Everything you need to know about 消费保
What is the 消费保 app?
消费保 (XiaoFeiBao) is a consumer service guarantee platform operating under the China Electronic Chamber of Commerce. It aims to resolve consumer issues and provide comprehensive life services for consumers.
What services does the 消费保 app provide?
The 消费保 app helps consumers by allowing one-click complaint filing, offering legal services, providing information to avoid consumer traps, and including home appliance cleaning services and a genuine product mall.
Can users file complaints using the 消费保 app?
Yes, users can easily file complaints through the 消费保 app. It provides a dedicated interface where users can specify the complaint object, issue, request, and amount involved.
Does the 消费保 app offer legal consultation services?
Yes, 消费保 offers professional legal services with real lawyers available online. These services cover various fields including consumer rights, marriage, medical disputes, and economic disputes.
How does 消费保 protect consumers from scams?
The 消费保 app helps users avoid consumer traps by providing access to the latest consumer information, hot complaint trends, and resolved cases, allowing users to stay informed and vigilant.
Are home appliance cleaning services available on 消费保?
Yes, the 消费保 app offers comprehensive home appliance cleaning services. This includes deep cleaning options for air conditioners, refrigerators, and washing machines, available conveniently at home.
What is the "Good Things Mall" feature in 消费保?
The 消费保 app features a "Good Things Mall" that curates branded products with a guarantee of authenticity. Consumers can confidently purchase various items including food, gifts, and daily necessities.
Is personal information protected when filing a complaint on 消费保?
Yes, personal information like the real name submitted during complaint filing on 消费保 is secure. It is exclusively used for handling the complaint by the enterprise and is not disclosed by the platform.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
Mobile screen displaying a form for filing consumer complaints in the Xiaofeibao app.
A list of professional lawyers available for online consultation on the Xiaofeibao mobile app.
Xiaofeibao mobile app interface showing consumer protection news and anti-scam advice
Xiaofeibao mobile app interface showing home appliance cleaning services for air conditioners and refrigerators
Xiaofeibao mobile app Goodies Mall interface featuring authentic products including kitchen appliances and groceries
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.