中国领事

中国领事

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Logo of 中国领事

中国领事 (China Consular): Official Consular Services in Your Pocket

Skip the trip to the consulate with 'Zero-trip' online passport renewals, pension verification, and 24/7 global emergency assistance for Chinese citizens in the USA.

Publisher

Ministry of Foreign Affairs, PRC

Category

News

Downloads

2M+

User Rating

1.7/5

Total Ratings

4K+

Locales

2

Your Digital Consulate

Discover the interface used by 2M+ users.

Interface of the China Consular mobile app displaying administrative services and safety reminders

Interface of the China Consular mobile app displaying administrative services and safety reminders

China Consular app interface showing steps for online document application

China Consular app interface showing steps for online document application

China Consular app interface for emergency assistance and consular protection services

China Consular app interface for emergency assistance and consular protection services

User profile screen of the China Consular app showing personal information and service notifications

User profile screen of the China Consular app showing personal information and service notifications

Authoritative Consular Services, Anytime, Anywhere

The tools that make this app stand out, trusted by 2M+ users.

🛂

Remote Passport Renewal

Apply for passports and travel documents entirely online. Save time and money by eliminating the need for long-distance travel to a physical consulate.

🆘

24/7 Emergency Protection

One-click access to the 12308 Global Emergency Hotline. Receive instant consular assistance and real-time safety alerts across the United States.

🏦

Digital Pension Verification

Securely complete your overseas pension qualification through facial recognition, ensuring your retirement benefits from home are never interrupted.

Review Analysis

Insights from user reviews.

Sentiment Score

10%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users who report a multitude of persistent issues. Users frequently encounter severe problems with login and registration, including network errors, failed password resets, and non-functional verification codes. A significant number of complaints also highlight difficulties with photo and document uploads, often citing inability to access albums or process images. Beyond these core functionalities, the app is widely criticized for its poor design, numerous bugs, and general unreliability, with some users reporting regional limitations and payment system failures. The app provides minimal positive user experience, indicated by very few positive mentions of its features.

Common Themes

Login & Registration Issues(19)
App Performance & Bugs(18)
Photo & Document Uploads(10)
Network Connectivity(9)
Regional & ID Limitations(3)
Payment System Issues(3)
Privacy Concerns(1)

About the app

Everything you need to know about 中国领事.

Description

“中国领事”手机APP是外交部发布领事资讯、提供领事证件业务办理和服务的新媒体平台,由外交部领事司开发并运行维护。 “中国领事”手机APP权威发布海外安全提醒、领事新闻和通知公告,开通中国驻外使领馆及外交部驻香港、澳门特派员公署护照、旅行证线上办理,海外遗失护照应急旅行证办理,领事认证查验,海外养老金资格认证等领事证件业务,实现线上支付,同时提供一键呼叫全球领事保护与服务应急呼叫中心12308热线等便捷服务。让海外同胞一键直达驻外使领馆,实现“掌上办”、“零跑腿”,“全天候”在线办理海外中国公民的旅行证件和领保服务。

Latest Version

2.4.8

Size

101.8 MB

First Released

Aug 15, 2018

Your Consulate, Anywhere in the United States

Skip the long-distance travel and the queues. Join over 2 million users and experience 'Zero-Trip' passport renewals and 24/7 emergency protection with the official mobile platform of the Ministry of Foreign Affairs.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 中国领事

What is the 中国领事 (Chinese Consular) mobile app?

The “中国领事” (Chinese Consular) mobile app is a new media platform for consular information and services, released by the Ministry of Foreign Affairs.

Who developed the 中国领事 (Chinese Consular) app?

The Consular Department of the Ministry of Foreign Affairs develops and maintains the “中国领事” (Chinese Consular) mobile app.

Can I apply for a passport using the 中国领事 (Chinese Consular) app?

Yes, the “中国领事” (Chinese Consular) app enables online processing for passports and travel permits, including issuance, replacement, and renewal.

What services does the 中国领事 (Chinese Consular) app provide?

The "中国领事" (Chinese Consular) app offers various services, including passport and travel permit applications, emergency travel permits, consular authentication, and overseas pension qualification verification.

Does the 中国领事 (Chinese Consular) app support online payment for services?

Yes, the "中国领事" (Chinese Consular) app supports online payments. Users can pay for services using WeChat Pay and other online payment methods.

How can I contact emergency consular services using the 中国领事 (Chinese Consular) app?

Yes, the “中国领事” (Chinese Consular) app provides a one-click call to the Global Consular Protection and Services Emergency Hotline 12308 for urgent assistance.

Can I check my passport application status in the 中国领事 (Chinese Consular) app?

Yes, the “中国领事” (Chinese Consular) app allows users to check the progress of their business, such as passport application status, within the 'Personal Information' section.

Does the 中国领事 (Chinese Consular) app provide overseas safety alerts?

Yes, the “中国领事” (Chinese Consular) app authoritatively publishes overseas safety alerts, consular news, and official announcements.

Can I get consular authentication verification using the 中国领事 (Chinese Consular) app?

Yes, the “中国领事” (Chinese Consular) app allows users to verify consular authentication documents and process overseas pension qualification certifications.

Is real-name verification required for the 中国领事 (Chinese Consular) app?

Real-name verification is required for using the "中国领事" (Chinese Consular) app's services, as indicated by the '已实名认证' status in the personal profile.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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