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AirDroid Business

Name: AirDroid Business
Availability: InStock
Rating: 1 (1 reviews)

Empower your IT specialists to guide on-site personnel using real-time screen sharing, voice calls, and 3D augmented reality markers to eliminate downtime and travel costs.

Key Figures

Downloads

1K+

User Rating

1.0/5

Total Ratings

Publisher

SAND STUDIO CORPORATION LIMITED

Precision Tools for Modern IT Support

Empower your technical team to resolve complex hardware and software issues instantly. Reduce downtime and eliminate unnecessary travel with professional-grade remote visibility and AR-guided troubleshooting.

AR-Powered Visual Guidance

Eliminate the 'visual gap' using the AR camera. See exactly what your on-site personnel see and place 3D markers on physical objects to guide them through hardware repairs in real-time.

Interactive Tutorial Gestures

Bridge the technical divide by performing gestures on your screen that mirror on the remote device. Show customers exactly where to click, reducing cognitive load and accelerating resolution.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

AirDroid Business - AirDroid Business remote screen sharing for IT support on iPhone — AirDroid Business remote screen sharing for IT support on iPhone

AirDroid Business - AirDroid Business AR camera view with 3D markers pointing to electrical panel components for remote support. — AirDroid Business AR camera view with 3D markers pointing to electrical panel components for remote support.

AirDroid Business - AirDroid Business app interface showing real-time voice call for remote IT support — AirDroid Business app interface showing real-time voice call for remote IT support

AirDroid Business - AirDroid Business app interface highlighting advanced encryption and secure data for remote support. — AirDroid Business app interface highlighting advanced encryption and secure data for remote support.

Description

The wide-spreading growth of mobile device brings unprecedented productivity to the enterprise. Nevertheless, it also brings the risk of paralyzing the entire organization when these devices malfunction, system or apps crash. Moreover, the misuse of mobile devices, apps, services from enterprise staff or the customer is also challenging. Mobile devices bring industry niche, yet they put a heavy burden on managing and maintaining as well. On-site service becomes more time-consuming than before, with the entire cost increases. AirDroid Business empowers your technician to spot the problem and instruct the on-site personnel. The Screen Sharing feature lets you see the remote device screen. At the same time, the Voice Call allows you to discuss the problem, and Tutorial Gesture helps guide your customers untangle the mess step by step. The latest feature, AR Camera, presents the on-site issues, especially for hardware, and your technician can indicate the critical points by placing 3D arrows. Lots of communication time saved! Quick guide: 1. Visit our website, sign up to become an AirDroid Business user or free trial user. 2. Download and open AirDroid Business on your phone/tablet. 3. Have your customer download and open AirDroid Remote Support, and tell you the 9-digit Connection Code shown on his/her screen. 4. Enter the code in AirDroid Business, and you will be connected. Features: Screen Sharing See your customer's device screen and quickly spot the issue. AR Camera See what customer sees, guide your customers by placing 3D markers onto real-world objects. Voice Call（VOIP） Make a call to your customer and discuss the problem in real-time. Chat Multiple communication ways are available: texting, sending pictures and voice messages. Tutorial Gesture Your operation will show on the customers' device screen. Easy for your customer to follow and solve the problem.