This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.

CITRA KUWAIT

Name: CITRA KUWAIT
Availability: InStock
Rating: 3.83 (1 reviews)

Hold service providers accountable and resolve connectivity issues instantly. The official platform for individuals and businesses to report complaints, track inquiries, and help shape the future of Kuwait’s digital landscape.

Key Figures

Downloads

User Rating

3.8/5

Total Ratings

Publisher

Communication and Information Technology Regulatory Authority

Empowering Your Digital Rights

The official bridge between you and Kuwait's telecom providers, ensuring transparency, accountability, and world-class service quality for every resident.

Direct Resolution Channel

Skip the call centers. Send complaints or inquiries about your mobile and internet services directly to the regulator for swift official oversight.

Real-Time Status Tracking

Experience total transparency with live updates. Follow the progress of your submissions and receive digital notifications the moment they are resolved.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

CITRA KUWAIT - Home screen of the CITRA Kuwait app featuring service status and telecom regulation options — Home screen of the CITRA Kuwait app featuring service status and telecom regulation options

CITRA KUWAIT - The services screen of the CITRA KUWAIT app displaying various telecommunication permits and services in Arabic with a search bar and bottom navigation menu. — The services screen of the CITRA KUWAIT app displaying various telecommunication permits and services in Arabic with a search bar and bottom navigation menu.

CITRA KUWAIT - Invoices management screen of the CITRA KUWAIT app showing pending bills — Invoices management screen of the CITRA KUWAIT app showing pending bills

CITRA KUWAIT - News feed screen of the CITRA Kuwait mobile app displaying official announcements and telecom news in Arabic. — News feed screen of the CITRA Kuwait mobile app displaying official announcements and telecom news in Arabic.

CITRA KUWAIT - Contact screen of CITRA KUWAIT app showing WhatsApp, phone, email support, and an interactive map location. — Contact screen of CITRA KUWAIT app showing WhatsApp, phone, email support, and an interactive map location.

Description

This app was specifically developed as a tool for consumers to provide their complaints and inquiries about telecommunication services in Kuwait directly through CITRA. The data collected within the app will help CITRA to work with the service providers and improve the quality of services in the state of Kuwait. This App allows for the following features: Individuals Accounts: • Send complaint and inquiry about telecommunication services directly to CITRA Company Accounts: • Account overview • Penalties and Statement • Licensed Services • Create and follow up complaints After creating new customer account online through CITRA website: www.citra.gov.kw