myPhonak

myPhonak

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myPhonak: Your Personalized Hearing and Wellness Companion

Empower your hearing with total control and integrated health tracking. Adjust your settings for any environment, connect with experts remotely, and monitor your activity—all from your smartphone.

Publisher

Sonova AG

Category

Medical

Downloads

2M+

User Rating

4.3/5

Total Ratings

210K+

Locales

35

Total Control in Sight

Discover the interface used by 2M+ users.

myPhonak app home screen showing a vertical volume slider and battery levels for left and right hearing aids.

myPhonak app home screen showing a vertical volume slider and battery levels for left and right hearing aids.

Screenshot of the myPhonak app showing custom program adjustments for volume and noise reduction.

Screenshot of the myPhonak app showing custom program adjustments for volume and noise reduction.

Map view in the myPhonak app tracking the real-time and last recorded location of hearing aids

Map view in the myPhonak app tracking the real-time and last recorded location of hearing aids

myPhonak app remote support interface showing a video call for remote hearing aid adjustments

myPhonak app remote support interface showing a video call for remote hearing aid adjustments

myPhonak app interface displaying weekly step count and distance walked for health tracking.

myPhonak app interface displaying weekly step count and distance walked for health tracking.

Screenshot of the myPhonak app showing left and right hearing aid battery levels at 99 percent and program management settings

Screenshot of the myPhonak app showing left and right hearing aid battery levels at 99 percent and program management settings

Hearing Tailored to Your Lifestyle

The tools that make this app stand out, trusted by 2M+ users.

🎚️

Real-Time Personalization

Fine-tune your hearing aids instantly with a digital equalizer to ensure perfect clarity in any social setting, from quiet dinners to busy streets.

🩺

Wellness & Activity Insights

Monitor your steps, heart rate, and wearing time to bridge the gap between hearing health and overall fitness, with full Apple Health integration.

📅

Convenient Remote Support

Skip the clinic visit with secure video consultations that allow your hearing care professional to optimize your devices from the comfort of your home.

About the app

Everything you need to know about myPhonak.

Description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) • Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

Latest Version

7.3.0

Size

199.0 MB

First Released

Apr 22, 2018

Take Full Control of Your Hearing Experience

Join millions of users who personalize their sound, track their health goals, and access professional care remotely—all from the palm of your hand.

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FAQ

Frequently Asked Questions

Everything you need to know about myPhonak

What is the myPhonak app?

The myPhonak app offers enhanced controls, personalization for Phonak hearing aids, and health data tracking. It improves the hearing experience by providing access to various settings and information.

How can I control my Phonak hearing aids with the myPhonak app?

The myPhonak app's Remote Control adjusts volume, noise reduction, and microphone directionality. Users select pre-defined programs or use equalizer presets (bass, middle, treble) to personalize sound for various listening situations.

Does myPhonak offer remote support for hearing aid adjustments?

Yes, myPhonak provides Remote Support. This feature enables live video calls with a hearing care professional, allowing for remote hearing aid adjustments by appointment.

What health tracking features are available in the myPhonak app?

The myPhonak app's Health section tracks steps, wearing time, and activity levels. Optional features include goal setting, heart rate tracking (Audéo Fit only), and distance walked or ran.

Which Phonak hearing aids support health data tracking in myPhonak?

Health tracking in myPhonak is available on Paradise Rechargeable, Audéo Fit, Lumity, and Infinio devices. Heart rate tracking is exclusively supported by Audéo Fit.

What additional features does the myPhonak app provide?

myPhonak offers Tap Control configuration, cleaning reminders, and displays essential information. This includes battery levels and connection status for connected hearing aids and accessories.

What Phonak hearing aids are compatible with the myPhonak app?

myPhonak is compatible with various Bluetooth®-enabled Phonak hearing aids, including models like Virto I, Audéo I, CROS I, Sky L, Naída L, Audéo Fit, and others listed in the description.

What iOS devices are compatible with the myPhonak app?

The myPhonak app is compatible with iPhone 6s and newer, running iOS 15.0 or newer. Devices must also possess Bluetooth Low Energy (BT-LE) capability.

Does myPhonak support advanced remote control for all compatible devices?

No, the myPhonak app does not support advanced remote control and remote support features for Phonak Audéo B-Direct hearing aids. These functions are unavailable for that model.

Does myPhonak integrate with Apple Health?

Yes, myPhonak supports integration with Apple Health. This functionality activates when the app connects to a compatible hearing aid, such as the Phonak Audéo Fit.

Can I locate my Phonak hearing aids using the myPhonak app?

Yes, the myPhonak app includes a "Find my Hearing Aids" feature. It displays the last recorded location of your hearing aids on a map.

Can users customize hearing programs in the myPhonak app?

Yes, users customize programs in myPhonak. This includes adjusting equalizer presets, volume, noise reduction, and speech focus. Custom settings can be saved as new personalized programs.

Does the myPhonak app show battery status?

Yes, myPhonak displays the battery percentage for both the left and right connected hearing aids. This information is visible on the home screen and device management sections.

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