Brother Mobile Connect

Brother Mobile Connect

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Logo of Brother Mobile Connect

Brother Mobile Connect: Your Ultimate Mobile Print and Scan Command Center

Take total control of your Brother printer from anywhere. Streamline your workflow with seamless remote printing, smart supply monitoring, and automated ink delivery designed for your busy lifestyle.

Download on App Store

Publisher

Brother Industries, LTD.

Category

Utilities

Downloads

6M+

User Rating

4.7/5

Total Ratings

240K+

Locales

21

Efficiency at a Glance

Discover the interface used by 6M+ users.

Brother Mobile Connect app interface displaying options for printing scanning and managing a Brother printer from a smartphone

Brother Mobile Connect app interface displaying options for printing scanning and managing a Brother printer from a smartphone

A white Brother printer printing a billing statement on a wooden desk with text about managing printer settings.

A white Brother printer printing a billing statement on a wooden desk with text about managing printer settings.

A smartphone screen showing a successful printer setup completion message in the Brother Mobile Connect app.

A smartphone screen showing a successful printer setup completion message in the Brother Mobile Connect app.

Brother Mobile Connect app showing scan and print preview screens on a mobile device

Brother Mobile Connect app showing scan and print preview screens on a mobile device

Brother Mobile Connect app showing benefits like extended warranty and printer dashboard

Brother Mobile Connect app showing benefits like extended warranty and printer dashboard

Brother Mobile Connect app interface showing ink level monitoring and special offers for genuine toner

Brother Mobile Connect app interface showing ink level monitoring and special offers for genuine toner

Brother Mobile Connect app interface showing ink and toner smart delivery and subscription options

Brother Mobile Connect app interface showing ink and toner smart delivery and subscription options

Master Your Workflow with One Tap

The tools that make this app stand out, trusted by 6M+ users.

📱

Print & Scan from Anywhere

Eliminate the friction of cables. Send documents to print or scan files directly to your mobile device from any room in your home or office.

💧

Smart Supply Management

Monitor ink and toner levels in real-time and automate deliveries with Refresh EZ Print so you never miss a deadline due to an empty cartridge.

📊

Your Mobile Dashboard

Manage up to five devices, track usage statistics, and unlock exclusive rewards like extended warranties directly from your personalized app interface.

Review Analysis

Insights from user reviews.

Sentiment Score

27%
Negative

Summary

This app receives predominantly negative feedback, with many users reporting severe connectivity issues, especially with Wi-Fi and Wi-Fi Direct setup, which they describe as unintuitive and frustrating. Core printing and scanning functionalities are frequently unreliable, including common failures to print, scanning requiring a computer, and limitations like document resizing or 'storage full' errors. Several users note that recent updates, including those for iPhone, have caused widespread problems like app instability, crashes, and a significant loss of support for older devices and operating systems. While a minority of users praise its ease of use for basic tasks and the quality of Brother printer hardware, the overall experience is marred by widespread technical difficulties.

Common Themes

Connectivity Issues(18)
Printing/Scanning Features(14)
Setup Difficulty(10)
Ease of Use(8)
Updates & Device Compatibility(7)
App Stability(4)
Printer Performance(3)

About the app

Everything you need to know about Brother Mobile Connect.

Description

Get ready for a unified experience between your printer and device with Brother Mobile Connect. From the app, you can: - Print from and scan-to your mobile device with ease - Quickly and easily set up an eligible Brother printer with guided steps - Print, copy, and scan from virtually anywhere with Connect Advance* - Access your Printer Dashboard for supplies monitoring, pages printed, and settings - Manage your Refresh EZ Print Subscription for automatic delivery of Brother Genuine Ink & Toner before you run out GET REWARDS WITH A CONNECTED PRINTER - PERSONALIZED SAVINGS on ink & toner - FREE 6-month extended printer limited warranty** - Access to your Printer Dashboard MANAGE INK & TONER Brother Mobile Connect allows you to easily monitor ink and toner levels on up to five devices. Running low? Get the right supplies, when you need it, through the app. Ink and toner level monitoring through the app is available on all cartridge-based inkjet printers and laser printers. GET AMAZING PRINTING PERKS Brother Mobile Connect users receive personalized offers. Enable push notifications to ensure you don't miss out! INK & TONER DELIVERED BEFORE YOU RUN OUT WITH A REFRESH EZ PRINT SUBSCRIPTION*** Activate and manage your Refresh EZ Print Subscription, the smart ink & toner delivery service from Brother, directly through the app. Check if your model supports Brother Mobile Connect on the Brother support website: https://support.brother.com/ If your model is not supported, use the Brother iPrint&Scan app. To help us improve the application, send your feedback to Feedback-mobile-apps-ps-mc@brother.com. Please note that we may not be able to respond to individual emails. *Free Brother Mobile Connect App download, wireless connection and connection of an eligible printer with Brother are required. Compatibility may vary by device, operating system and country. **Limited warranty extension is available for select models and only on products with at least 3 months of original product warranty remaining. Maximum warranty coverage period if three years (including standard and extended). ***Refresh EZ Print Subscription is subject to availability and is not available in all countries.

Latest Version

1.22.1

Size

54.4 MB

First Released

Mar 30, 2021

Ready to Revolutionize Your Printing Experience?

Join over 6 million professionals who print, scan, and manage their Brother printers directly from their mobile devices. Download now to simplify your workflow and unlock exclusive rewards.

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FAQ

Frequently Asked Questions

Everything you need to know about Brother Mobile Connect

What is Brother Mobile Connect?

Brother Mobile Connect is an app that provides a unified experience to print from and scan to your mobile device, manage printer settings, and monitor supplies for eligible Brother printers.

Can I print documents directly from my phone using Brother Mobile Connect?

Yes, Brother Mobile Connect allows users to easily print documents and photos directly from their mobile device to an eligible Brother printer.

Does Brother Mobile Connect help with printer setup?

Yes, the Brother Mobile Connect app provides quick and easy guided steps to set up an eligible Brother printer directly from your mobile device.

How does Brother Mobile Connect help manage ink and toner levels?

Brother Mobile Connect allows users to monitor ink and toner levels for up to five devices. The app notifies users when supplies run low and facilitates ordering new supplies.

What are the benefits of connecting my printer to Brother Mobile Connect?

Connecting eligible printers to Brother Mobile Connect provides personalized savings on ink & toner, a free 6-month extended limited warranty, and access to the Printer Dashboard.

Can I manage my Refresh EZ Print Subscription through the Brother Mobile Connect app?

Yes, users can activate and manage their Refresh EZ Print Subscription, Brother's smart ink & toner delivery service, directly through the Brother Mobile Connect app.

Is there a warranty extension benefit with Brother Mobile Connect?

Yes, connecting an eligible printer to the Brother Mobile Connect app provides a FREE 6-month extended printer limited warranty. Specific conditions apply.

Can Brother Mobile Connect scan documents to my mobile device?

Yes, Brother Mobile Connect enables users to easily scan documents and images directly to their mobile device from an eligible Brother printer.

What is the Printer Dashboard in Brother Mobile Connect?

The Printer Dashboard in Brother Mobile Connect provides access to supplies monitoring, pages printed, and printer settings, offering a centralized view of printer status.

What are the compatibility requirements for Brother Mobile Connect?

The Brother Mobile Connect app requires a free download, a wireless connection, and an eligible Brother printer. Compatibility varies by device, OS, and country.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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