LogMeIn Rescue Customer

LogMeIn Rescue Customer

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Logo of LogMeIn Rescue Customer

LogMeIn Rescue Customer: Secure Support from Technicians You Trust

Resolve technical issues without the stress. Enter your 6-digit PIN to let a certified professional securely troubleshoot your device and fix settings remotely in minutes.

Publisher

GoTo Group, Inc.

Category

Utilities

Downloads

1M+

User Rating

4.4/5

Total Ratings

3K+

Locales

28

Support in Action

Discover the interface used by 1M+ users.

LogMeIn Rescue Customer app screen with a numeric keypad to enter a session PIN code for remote support.

LogMeIn Rescue Customer app screen with a numeric keypad to enter a session PIN code for remote support.

iPhone showing the screen broadcast interface to start a live support session with a technician

iPhone showing the screen broadcast interface to start a live support session with a technician

Chat screen of the LogMeIn Rescue Customer app showing a live support session with a technician.

Chat screen of the LogMeIn Rescue Customer app showing a live support session with a technician.

Expert Support in Seconds

The tools that make this app stand out, trusted by 1M+ users.

🔢

Instant Connectivity

Skip the complicated menus. Just enter your unique 6-digit PIN to start a secure, one-on-one support session with your trusted technician.

🛠️

Hands-Free Resolution

Allow experts to remotely configure settings like email, WiFi, and profiles, solving your technical headaches without you lifting a finger.

🛡️

Secure & Private

Stay in total control of your device. Sessions only begin with your permission, ensuring a professional and protected support experience every time.

About the app

Everything you need to know about LogMeIn Rescue Customer.

Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The LogMeIn Rescue Customer application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session. Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi. How to use: 1. Install the app 2. Launch the app 3. Enter the six digit pin code given to you by your support technician 4. Allow your trusted support technician to connect to your device

Latest Version

7.48

Size

70.2 MB

First Released

Jun 27, 2013

Get Your Device Back on Track Now

Download the app and enter the 6-digit PIN provided by your trusted technician to start your secure, expert-led support session.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about LogMeIn Rescue Customer

What is the purpose of the LogMeIn Rescue Customer app?

The LogMeIn Rescue Customer app allows support technicians to troubleshoot problems on your device. It enables remote assistance through a technician-provided PIN code to connect and diagnose issues.

How do I use the LogMeIn Rescue Customer app for support?

To use LogMeIn Rescue Customer, install and launch the app. Enter the six-digit PIN code provided by your support technician, then allow them to connect to your device for remote assistance.

What actions can a technician perform using LogMeIn Rescue Customer?

Technicians can chat, view system diagnostic information, and push various profiles and settings. These include email, APN, and WiFi configurations to resolve device issues remotely via LogMeIn Rescue Customer.

Does LogMeIn Rescue Customer enable screen sharing?

Yes, the LogMeIn Rescue Customer app broadcasts your screen live with a trusted support agent. Everything on your screen, including notifications, is recorded during this session for troubleshooting.

Can I chat with my support technician through the LogMeIn Rescue Customer app?

Yes, the LogMeIn Rescue Customer app provides an instant chat function. This allows direct communication with your support technician during a remote assistance session to discuss issues.

When is it appropriate to download the LogMeIn Rescue Customer application?

Download the LogMeIn Rescue Customer application only when a support technician you trust specifically directs you to do so. It facilitates direct remote troubleshooting for your device.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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