TK-Ident

TK-Ident

Download on App Store
Logo of TK-Ident

TK-Ident: Your Secure Digital Health ID

Unlock seamless access to E-prescriptions, medical records, and secure messaging with German-standard privacy—anytime, anywhere.

Download on App Store

Publisher

Techniker Krankenkasse

Category

Health & Fitness

Downloads

1M+

User Rating

1.3/5

Total Ratings

3K+

Locales

2

Your Digital Health Key

Discover the interface used by 1M+ users.

Registration screen of the TK-Ident app showing options to create a digital health ID.

Registration screen of the TK-Ident app showing options to create a digital health ID.

TK-Ident app screen for selecting a login method showing options for health card, ID card, biometrics, and PIN

TK-Ident app screen for selecting a login method showing options for health card, ID card, biometrics, and PIN

Mobile app tutorial explaining how to scan a health card with NFC technology

Mobile app tutorial explaining how to scan a health card with NFC technology

TK-Ident app identification method selection screen

TK-Ident app identification method selection screen

Biometric login activation screen in the TK-Ident app showing options for Face ID and fingerprint recognition.

Biometric login activation screen in the TK-Ident app showing options for Face ID and fingerprint recognition.

Your Digital Key to Secure Health Services

The tools that make this app stand out, trusted by 1M+ users.

🆔

Universal HealthID

Create your unique digital identity to securely access sensitive health records and essential insurance services with just your smartphone.

💊

Seamless E-Prescriptions

Quickly access digital prescriptions and communicate with health experts through the integrated TK-GesundheitsMessenger.

🔐

Full Privacy Control

Manage your registered devices and data permissions with ease, ensuring your sensitive medical information stays private and under your command.

Review Analysis

Insights from user reviews.

Sentiment Score

8%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, with most users reporting critical issues that render it unusable, particularly after recent updates. Frequent "unexpected errors," crashes upon opening, and inability to proceed with basic functions like login and registration are widespread, often stemming from non-responsive input fields, incorrect PIN/CAN validation, or non-functional 'weiter' buttons. Users describe the authentication process as excessively complex and cumbersome, expressing frustration with constant re-registration demands and difficulties with health card scanning due to poor instructions. Overall, the app is widely criticized as dysfunctional and poorly implemented for an essential service.

Common Themes

Login and Registration Issues(30)
Unresponsive Input Fields(11)
App Stability and Crashes(10)
Health Card Scanning(10)
Complexity of Authentication(8)
Issues After Updates(8)
Family Account Management(1)

About the app

Everything you need to know about TK-Ident.

Description

Nutzen Sie die App um TK-Safe, E-Rezepte in der TK-App oder den TK-GesundheitsMessenger (TI-M) zu nutzen. Mit TK-Ident und Ihrer TK-GesundheitsID können Sie sich an digitalen Gesundheitsanwendungen anmelden - bequem per Smartphone, jederzeit und überall. FUNKTIONEN - Erstellen und nutzen Sie über TK-Ident Ihre persönliche TK-GesundheitsID - Verwenden Sie TK-Ident, um sich z. B. an TK-Safe, E-Rezept in der TK-App oder dem TK-GesundheitsMessenger anzumelden. - Verwalten Sie Ihre registrierten Geräte - Verwalten Sie Ihre Zustimmungen und Freigaben SICHERHEIT Über die TK-Ident App können Sie auf sensible Gesundheitsdaten, wie beispielsweise Ihre elektronische Patientenakte TK-Safe, zugreifen. Diese Daten haben einen besonders hohen Schutzbedarf und deshalb auch hohe Sicherheitsanforderungen. Damit Sie die App nutzen können, ist eine sichere Identifikation erforderlich. Nutzen Sie dafür einfach die Online-Ausweisfunktion Ihres Personalausweises oder Ihre Gesundheitskarte mit PIN. Wir bitten Sie außerdem, diese Identifikation in regelmäßigen Abständen zu wiederholen. Unser Sicherheitskonzept für TK-Ident basiert auf strengen gesetzlichen Vorgaben. Um Ihnen ein gutes und sicheres Kundenerlebnis bieten zu können, entwickeln wir unser Konzept stetig weiter. WEITERENTWICKLUNG Wir verbessern die TK-Ident App kontinuierlich – Ihre Ideen und Hinweise helfen uns dabei am meisten. Schreiben Sie uns gerne an service@tk.de. VORAUSSETZUNG - TK-Versichert - iOS 16 oder höher BARRIEREFREIHEIT Wir bemühen uns, Ihnen eine möglichst barrierefreie App zur Verfügung zu stellen. Die Erklärung zur Barrierefreiheit finden Sie unter: https://www.tk.de/techniker/2026116

Latest Version

2.0.8

Size

190.1 MB

First Released

Dec 12, 2023

Your Secure Access to Digital Healthcare — Anytime, Anywhere

Join over 1 million users and securely manage your E-prescriptions and health records with the highest German privacy standards, even while abroad.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about TK-Ident

What is the TK-Ident app used for?

The TK-Ident app allows users to access digital health applications such as TK-Safe, E-Rezept in the TK-App, and the TK-GesundheitsMessenger. It facilitates secure login using a personal TK-GesundheitsID.

How does TK-Ident ensure the security of health data?

TK-Ident ensures security by requiring secure identification using the online ID card function of a personal ID or a health card with a PIN. It also mandates regular re-identification to protect sensitive health data.

Which digital health applications can I access with TK-Ident?

You can use TK-Ident to log in to TK-Safe, the E-Rezept feature within the TK-App, and the TK-GesundheitsMessenger. The app also supports registration for other digital health applications.

What are the system requirements for the TK-Ident app?

To use the TK-Ident app, users must be insured by TK. The app also requires an operating system of iOS 16 or higher on the device.

Can I manage my registered devices within the TK-Ident app?

Yes, the TK-Ident app includes features for managing your registered devices. It also provides options to manage your consents and releases for data sharing and application usage.

How do I register for TK-GesundheitsID using the TK-Ident app?

Users can register for their personal TK-GesundheitsID directly through the TK-Ident app. The registration process requires secure identification, such as using an eGK or eID, as shown in the registration flow.

What identification methods are available for the TK-Ident app?

The TK-Ident app offers several identification methods, including Gesundheitskarte (eGK), Personalausweis (eID), Biometrie (fingerprint or face recognition), TK-GesundheitsID-PIN, and System-PIN. Users choose their preferred option.

Does the TK-Ident app support biometric login?

Yes, the TK-Ident app supports biometric login. Users can activate biometrics, such as fingerprint or face recognition, during the setup process to enhance convenience and security for future access.

How do I connect my health card (eGK) with TK-Ident?

To connect your health card with TK-Ident, hold the card directly to the NFC sensor on the back of your smartphone. Maintain device stillness and remove any phone case during the approximately 10-second scanning process.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute