UBA Secure Pass: Your Gateway to Secure, High-Limit Global Banking

Take full control of your international finances. Authorize high-limit transactions and manage your identity across all UBA channels with instant, self-activated security from anywhere in the world.

Finance & Crypto ›

Publisher

United Bank For Africa Plc

Security at Your Fingertips

Discover the interface used by 423K+ users.

UBA Secure Pass app activation success screen on a smartphone showing a setup passcode button.

UBA Secure Pass app screen showing the set up passcode interface with biometric authentication option.

UBA Secure Pass app screen showing an auto generated e-token for easy transaction authorization

Take Full Control of Your Financial Security

The tools that make this app stand out, trusted by 423K+ users.

⚡

Instant Self-Activation

Skip the branch visit. Activate your digital token from the comfort of your home in the US using our simple DIY setup process.

📈

High-Limit Freedom

Safely authorize large-scale transfers for investments, property, or family support that exceed standard mobile banking limits.

🔐

Ironclad Identity Protection

Replace physical hardware with a secure digital key that provides world-class encryption for all your international UBA transactions.

Loved by users worldwide

Trusted by 423K+ people who love this app.

"As a business owner based in Houston, managing my accounts back home used to be a headache. The UBA Secure Pass changed everything. I activated it myself in minutes without needing to visit a branch, and now I can authorize high-limit transfers securely right from my phone. It's a lifesaver for my cross-border investments."

Chidi N.

"I used to worry about the security of my international transactions, but this app gives me total peace of mind. Being able to generate my own tokens for mobile banking is so much better than carrying around a physical device. It makes supporting my family and managing my savings in Nigeria completely seamless from here in Maryland."

Amina K.

Review Analysis

Insights from user reviews.

Sentiment Score

Negative

Summary

The mobile app consistently garners overwhelmingly negative feedback, with users frequently labeling it as 'useless' or 'not working'. A primary concern is the malfunctioning 'Secure Pass' feature, which often fails to generate OTPs, impedes login to the main banking app, and exhibits eligibility errors. Users express deep frustration over persistent issues such as app crashes, freezing, and significant problems with the login and registration processes, often exacerbated by updates. This unreliability often compels customers to visit physical bank branches for routine tasks, leading to considerable inconvenience, though a few users did praise a recent update and the quality of older app versions.

Common Themes

App Usefulness/Value(15)

Secure Pass Functionality(13)

App Stability & Performance(12)

Developer Responsiveness(4)

Previous Version Quality(2)

App Updates(1)

About the app

Everything you need to know about UBA Secure Pass.

Description

The Secure Pass (formerly known as U-Token) is UBA's customized version of the mobile token, for use in authorizing transactions and identity management on all of UBA's virtual channels, from the Internet Banking solution (previously known as U-Direct), to the Mobile Banking solution (previously known as U-Mobile), and eventually all other channels which require authorization of transactions of higher limits using the token. It was also developed in line with the do it yourself model, which enables an existing user of the bank's Internet banking solution, to self activate the token without having to walk into a UBA banking hall.

Latest Version

v2.0

Size

36.4 MB

First Released

Apr 21, 2016

Take Full Control of Your Global Transactions Today

Download UBA Secure Pass to authorize high-limit transfers and manage your investments from anywhere in the US. Self-activate in minutes—no branch visit required.

FAQ

Frequently Asked Questions

Everything you need to know about UBA Secure Pass

What is the UBA Secure Pass app?

UBA Secure Pass is UBA's customized mobile token. It authorizes transactions and manages identity across UBA's virtual channels, including Internet and Mobile Banking. It was formerly known as U-Token.

How does the UBA Secure Pass provide secure access?

The UBA Secure Pass ensures secure access and easy transaction authorization. It protects your e-token identity with a passcode and biometric authentication, preventing unauthorized access.

Can I self-activate my UBA Secure Pass?

Yes, UBA Secure Pass allows existing Internet banking users to self-activate the token. This process eliminates the need to visit a UBA banking hall, aligning with a do-it-yourself model.

Which banking channels does UBA Secure Pass support?

Yes, UBA Secure Pass supports both Internet Banking (formerly U-Direct) and Mobile Banking (formerly U-Mobile). It handles authorization for transactions with higher limits on these and other UBA channels.

Does UBA Secure Pass require a passcode?

Yes, you must create a 4-digit passcode for UBA Secure Pass. This passcode protects your e-token identity against unauthorized access and is a required security measure.

Does UBA Secure Pass support biometric authentication?

Yes, UBA Secure Pass offers biometric authentication. Users can enable this feature to protect their e-token identity, adding an extra layer of security alongside the 4-digit passcode.

How does UBA Secure Pass generate an e-token?

UBA Secure Pass generates an auto-generated e-token for transaction authorization. It displays a numerical sequence that users can copy to complete their banking transactions securely.

Recommendations